U.S. airlines hit with systemwide ticketing outage

american delta united airlines planes

From Emma Newburger:

  • Major U.S. airlines were hit with systemwide ticketing outages on Monday, which have since been resolved.
  • “Systems are back online and customers are reporting normal or close-to-normal operations. We sincerely apologize for any resulting travel delays,” said Sabre, a company that airlines use for printing tickets and making reservations.
  • American Airlines said the technical issue was resolved shortly before 2 p.m. ET and had no major impact on flights. Alaska Air said on Twitter at 2:23 p.m. ET that its service was restored.

Major U.S. airlines were hit with systemwide ticketing outages on Monday, which have since been resolved.

“Systems are back online and customers are reporting normal or close-to-normal operations. We sincerely apologize for any resulting travel delays,” said Sabre, a company that airlines use for printing tickets and making reservations.

American Airlines said the technical issue was resolved shortly before 2 p.m. ET and had no major impact on flights. Alaska Air said on Twitter at 2:23 p.m. ET that

Greg@greg_klecan

@AlaskaAir what’s up with the outage in Seattle? Flights leaving today?

Alaska Airlines

?”@AlaskaAir

Yes, as of now our systems are back up and ready to go. There may be a few delays caused by this outage, so please double check your flight status here: http://bit.ly/1PdsQbC  -Sean

See Alaska Airlines’s other Tweets

.

WestJet and JetBlue were also affected by the outage.

JetBlue said its customers could have issues with booking or check-in on its website, mobile app and in airport kiosks. “We are working to resolve the issue and apologize to our customers for the inconvenience,” the airline said.

The cause of the outage wasn’t immediately known. Sabre apologized for the disruption. “No downtime is acceptable,” the company said.


The U.S. Global Jets ETF (JETS) was unchanged in after-hours trading Monday. Year-to-date, JETS has declined -4.36%, versus a 10.56% rise in the benchmark S&P 500 index during the same period.

JETS currently has an ETF Daily News SMART Grade of B (Buy), and is ranked #23 of 33 ETFs in the Industrials Equities ETFs category.


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